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Volunteer Information | Volunteer@TheTrustees.org
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Volunteer Resources & Training
On this page you’ll find key Volunteer Resources, past training materials, volunteer benefits, and resources for lead volunteers.
Volunteer Resources (Core Documents)
Essential documents to support your volunteer experience with The Trustees.
- Volunteer Handbook - Guide to understand the experience, roles and responsibilities of our volunteers
- Code of Conduct - Required standards for all volunteers
- User Guide - Manage your volunteer account, opportunities, and recorded hours
- Volunteer Photography MOU
- Trustees Service Standards
- Trustees De-escalation Guide
Volunteer Learning Opportunities (Past Trainings)
Recordings from previous volunteer learning sessions and workshops.
- Beaver Brook: Ecological Restoration at The Trustees (May 2026)
- Service Standards and De-escalation Training (April 2024)
- Trustees Trails 101 Learning Initiative (March 2023)
- Presentation on Outdoor Experiences (January 2023)
- Presentation on Volunteer Connect (August 2022)
- Providing the Best Customer Service (May 2022)
- Volunteer & Supervisor Relationship (January 2022)
- Welcome to The Trustees (October 2021)
- Chat Log from October 2021 Presentation
Additional Resources:
Volunteer Benefits
The 2026 Trustees Employee Reciprocity Program list update is here!
Active volunteers are eligible for the 2026 Trustees Employee Reciprocity Program, which provides free or discounted admission to more than 50 museums and cultural institutions across New England.
This program is offered through a network of nonprofit, environmental, and cultural partners. Access to discounts expires at the end of employment or the end of your seasonal employment each year.
Check the list below and refer to the “Volunteers Included” column to see which reciprocal benefits are available to you.
Lead Volunteer Resources
Training and resources for lead volunteers supporting onboarding, engagement, and volunteer coordination.
Click on a training below to open it in a new window. Each presentation will open in PowerPoint.
To begin, select the Slide Show tab, then click Play from Beginning. Audio will play automatically, and you can navigate through the slides at your own pace.
These trainings include interactive knowledge checks that require participation. Most modules are approximately 30 minutes long. For any technical issues, please contact Volunteer Services.